The legal content on this page has been drafted for a Glasgow-based independent sole trader. It should be reviewed against actual operating procedures before publication and is not a substitute for professional legal advice.
Delivery availability
Delivery availability is confirmed for each order and depends on the item, quantity and destination.
Estimated timeframes
Delivery dates are estimates unless expressly guaranteed in writing.
Tracking
Tracking information is provided where available.
Delivery address
Customers must provide an accurate delivery address. Failed delivery or redelivery may incur additional charges.
Collection
Collection arrangements must be confirmed in advance.
Inspection
Please inspect orders promptly after receipt. Damage or production concerns should be reported with photographs and order details as soon as reasonably possible.
Digital delivery
Digital files are delivered by email or an agreed file-transfer method.